Exceptional Appliance Repair Services - Rogue's Promise to You

Our standard warranty covers only the specific job performed and the parts involved, and it generally lasts for 90 days unless otherwise specified. However, used parts, as well as some Samsung and LG parts, may come with no warranty or a limited warranty. This will be clearly indicated on the receipt. If a problem arises due to a diagnostic error or part failure, we will cover the cost of the necessary new parts. If the cost of these parts exceeds the value of the mechanic's worth, we will issue a refund for the money paid, subtracting the diagnostic fee. Should we cause a new problem or cause additional damage to the machine during our work, we will undertake to resolve the problem at no extra charge. However, a refund will not be issued in such circumstances. In the event that an unrelated problem arises that was not caused by our work, we offer a labor-free repair. However, the cost of any new parts required will be borne by the customer